Information We Collect

Running a financial data integration service means we work with sensitive information. Here's what we collect and why it matters for what we do.

Information You Provide Directly

When you sign up or use our services, you share information with us. This includes:

• Your name, email address, and phone number when you create an account
• Company information including business registration details and tax identification numbers
• Financial system credentials that allow us to connect to your accounting software or banking platforms
• Payment information when you subscribe to our services
• Any messages or support requests you send our way

Data We Collect Automatically

Our systems collect certain technical information to keep things running smoothly and spot any unusual activity:

• IP addresses and device information when you access our platform
• Browser type and operating system details
• Pages you visit and features you use within our service
• Time stamps for login sessions and data synchronization activities
• Error logs and diagnostic information when something doesn't work right

Financial Data from Connected Systems

This is the core of what we do. When you connect your financial systems to EliteFuturon, we access and process:

• Transaction records from your accounting software
• Bank account data necessary for reconciliation and synchronization
• Invoice and payment information
• Vendor and customer financial records
• Tax documentation and compliance records

How We Use Your Information

We only use your data for legitimate business purposes related to providing and improving our services. Here's the breakdown:

Data Sharing and Disclosure

We keep your information within our organization whenever possible. But there are specific situations where we need to share data with others:

Service Providers We Work With

Some trusted companies help us run our platform. These include:

• Cloud hosting providers that store your data securely in Taiwan-based data centers
• Payment processors who handle subscription transactions
• Security service providers who help protect against cyber threats
• Email service providers for sending account notifications and support messages

All these partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information when legally required to do so, such as responding to court orders, complying with Taiwan financial regulations, or cooperating with law enforcement investigations. We'll notify you about these requests unless prohibited by law.

Business Transfers

If EliteFuturon is acquired by or merges with another company, your information would be transferred as part of that transaction. We'd notify you before this happens and explain any changes to how your data is handled.

Data Security Measures

Protecting financial data isn't something we take lightly. Here's what we do to keep your information secure:

Technical Safeguards

• All data transmissions use TLS 1.3 encryption
• Financial data is encrypted at rest using AES-256 encryption
• Multi-factor authentication is required for all user accounts
• Regular security audits and penetration testing by independent firms
• Automated intrusion detection systems monitor for suspicious activity
• Database access is restricted to authorized personnel only

Operational Safeguards

• Employee background checks and security training programs
• Strict access controls based on job responsibilities
• Regular backup procedures with encrypted off-site storage
• Incident response plan for addressing potential security breaches
• Vendor security assessments before engaging third-party services

No system is completely foolproof, but we invest heavily in security infrastructure and stay current with emerging threats.

Your Rights and Control

Your data belongs to you. Under Taiwan's Personal Data Protection Act, you have specific rights regarding your information:

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a structured, commonly-used format within 30 days. There's no charge for your first request in any 12-month period.

Correction and Updates

Found an error in your data? You can update most information directly through your account dashboard. For data we sync from your financial systems, you'll need to correct it at the source and we'll update our records during the next synchronization.

Deletion Rights

You can request deletion of your account and associated data. We'll process this within 30 days, though we may need to retain certain information for legal compliance or dispute resolution. Financial transaction records, for example, must be kept for seven years under Taiwan tax law.

Processing Restrictions

You can ask us to stop processing your data in certain situations, such as while we investigate an accuracy dispute. Note that this may affect our ability to provide services during the restriction period.

How to Exercise Your Rights

Send your request to info@elitefuturon.com with "Data Rights Request" in the subject line. We'll verify your identity and respond within the timeframes required by Taiwan law. You can also contact us at +886227313180 during business hours.

Data Retention and Deletion

We don't keep your data forever. Here's how long we retain different types of information:

When data reaches the end of its retention period, we securely delete it from our active systems. Backup copies are removed during our next backup cycle, which runs monthly.

International Data Transfers

Our primary data centers are located in Taiwan, and we prioritize keeping your data within the country. However, some of our service providers operate globally, which may involve data transfers.

When we transfer data internationally, we ensure adequate protections through:

• Standard contractual clauses approved by Taiwan authorities
• Verification that recipient countries provide adequate data protection
• Additional technical safeguards like encryption during transit and storage
• Regular audits of international service providers

We'll notify you if there are significant changes to how we handle international transfers.

Cookies and Tracking

We use cookies and similar technologies to make our service work properly and understand how people use it. Here's what we use:

Essential Cookies

These are necessary for basic functionality like keeping you logged in and remembering your preferences. You can't opt out of these without affecting how the service works.

Analytics Cookies

We use these to understand which features get used and where people run into problems. This helps us improve the platform. You can disable these through your account settings.

Security Cookies

These help us detect unusual login patterns and protect against unauthorized access. They're essential for keeping your account secure.

We don't use advertising cookies or share cookie data with advertising networks.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email at least 30 days before they take effect.

Minor updates, like clarifications or formatting changes, might not trigger a notification, but we'll always update the "Last Updated" date at the top of this page.

If you continue using EliteFuturon after changes take effect, that means you accept the updated policy. If you don't agree with the changes, you can close your account before they become effective.

Children's Privacy

EliteFuturon is designed for businesses, not children. We don't knowingly collect information from anyone under 18 years old. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.